Where is registration check-in & badge pick-up?
The registration counter will be located on the convention floor/3rd level of the Fairmont Royal York.
What’s included in my registration?
Detailed information may be found on our Registration page. Each category will list all activities, meals and conference/expo access that your registration includes.
What if I need to cancel my registration?
IFMA’s event cancellation policy may be found at the bottom of our Registration page.
May I send someone else in my place?
Yes, you are allowed to transfer your registration as long as your replacement is a member. If your substitute is not a member, he/she will need to become a member to receive the transfer.
Can I see who’s attending?
Yes, an attendee list is available in the attendee service center. Due to privacy concerns, only the first and last name and company will be displayed.
Where do speakers check in?
Speakers may check in directly at the registration desk, located on the convention floor/3rd level of the Fairmont Royal York.
What’s the first event at Facility Fusion?
The first official event is the Opening Keynote on Wednesday at 9 a.m.
What’s the last event at Facility Fusion?
The last event is the “FM Huddles” on Thursday at 2 p.m.
What are facility tours? Where do tour groups meet?
Unique, back-of-house tours of prominent local facilities, led by FM and/or engineering teams. Pre-registered tour groups will meet near registration 30 minutes prior to scheduled departure on Tuesday. Learn more about the facility tours »
Is my local chapter or industry-specific council hosting a function or session?
Session descriptions online and in the show directory will specify whether a session is being presented by a council or community. Please contact email@example.com to find out if a chapter or council is hosting an event on site.
Who should attend the volunteer leader track?
Any current or prospective chapter, council or community leader should add sessions under this track to their learning agenda. The volunteer leader track will cover leadership and management trends and topics for IFMA’s chapter, council and community officers. FMs who lead teams or departments would also benefit from sessions focused on soft management skills.
What’s the dress code?
Business casual. Comfortable shoes are recommended at all times. It is also recommended to bring a light jacket or sweater — some meetings rooms can get chilly.
How do I book my hotel room?
What is the attendee service center?
You can edit your registration, add on registration items, access conference proceedings and handouts from speakers, log your CEU points and see who is attending Fusion at the attendee service center. Your login information was included in your confirmation email. Contact firstname.lastname@example.org if you need assistance.
How do I log CEUs?
How do I log CFM maintenance points?
Is there Wi-Fi in the meeting rooms?
Each guest room and public area has complimentary Wi-Fi.
May I bring my spouse/partner?
Yes, but guests are required to pay the same registration fees as members and nonmembers. Visit the registration page »