2022 IFMA Global Canada Schedule

Eastern Daylight Time

Metro Toronto Convention Center (MTCC) – North Building
255 Front St W
Toronto,  Ontario M5V 2W6


Time Function
8:00 a.m. – 8:00 p.m. Exhibitor Set-up/Move-in, Show Registration Open


Time Function
8:00 a.m. ​ Registration Opens
9:00 a.m. – 10:30 a.m.
IFMA’s Greater Toronto & South Central Ontario Chapter 40th Anniversary Breakfast (Invitation only)

New members will be invited to join IFMA’s Greater Toronto & South Central Ontario Chapter 40th Anniversary Breakfast at this networking event held during IFMA Global Canada 2022.

10:00 a.m. – 1:00 p.m. Trade Show Floor Open
​12:30 p.m. – 1:00 p.m. Lunch (Trade Show Floor)​
1:00 p.m. – 1:45 p.m.
Developing an Effective Business Case for FM Technology

Without financial backing, even a small FM Technology project can hardly succeed. This includes the costs of software licenses, introduction support, data transfer, training and consultation. Lower-priced offers frequently fail to meet the desired project aims or result in additional financial charges or project delays. In order to introduce and adopt FM technology systems, internal personnel resources must be planned. Considering the project extent and the size of the respective organization, at least two employees are needed for the introduction phase and 0.8 employees for the operating phase. If the FM and IT departments form a common FM Technology project team and if both have extensive expertise in FM processes and IT-application systems, then technology projects can be mastered with internal means. Otherwise, it is necessary to seek the supplementary expertise and external consultants and experts. One consideration that is usually given less than the ideal amount of focus in FM Technology projects is the need to address the refresh, or reoccurring life cycle investments needed as part of the initial business case. The focus of this presentation is to share best practices for developing Business Cases for FM Technology.

• Geoff Williams
• Michel Theriault
• Rhonda Small, FMP, the Director of RSP i_SPACE
• Dan Lorenz, FMP

2:00 p.m. – 2:45 p.m.
Re-Imagining the FM Professional: A Convergence of Influences

A new ‘breed’ of FM professional is upon us. The traditional roles and functions typically associated with FM services are converging into a ‘Super FM’, that contributes to employee experience, health and safety, as well as efficient operations. Given the focus on cost savings and experience, how MUST the role of an FM evolve into a much more holistic leader of agile and efficient operations as well as great experiences? This session includes considerations of an FM as an extension of HR, to activate employee facing value add that contributes to a great employee experience, as well as health and safety and technology considerations in the future work environment.

Lorri Rowlandson
Senior Vice President Strategy and Innovation

3:15 p.m. – 4:00 p.m. Networking Reception (Trade Show Floor)
4:30 p.m. – 6:00 p.m. Industry Night Networking Reception​


Time Function
8:00 a.m. ​ Registration Opens
9:00 a.m. – 9:45 a.m.​ Uniting the Industry Keynote Speaker
10:00 a.m. – 3:00 p.m. Trade Show Floor Open
10:30 a.m. – 11:15 a.m.
Building the Future of Library Archives Canada – with a focus on operations and sustainability

Library Archives Canada (LAC) assumed custodianship of the real estate portfolio required to deliver its mandate in 2016. This foundational change, and the increased responsibilities that came with it, coincided with commencement of two major construction projects and touched off a period of significant transformation within LAC.

During this presentation you will hear about:
• Organizational transformations required to assume custodial responsibilities within the Government of Canada context;
• Challenges, opportunities and innovations realized in delivering two of the largest public building construction projects in Canada – the new state-of-the-art Gatineau
2 Preservation Storage Facility that LAC is building in Gatineau, Quebec through a Public-Private Partnership and the iconic Ādisōke joint facility that is being built through
an innovative federal – municipal partnership with the City of Ottawa and the Ottawa Public Library; and,
• LAC’s ambitious forward agenda to enhance sustainability and accessibility, to respond to pandemic lessons learned and to prepare for the future of work.

Scott Hamilton
Director General Real Property
Real Property Branch Library and Archives Canada / Government of Canada

12:00 p.m. – 1:00 p.m.
The Shift: From Fixed to Fluid Workplaces
Join the conversation as IFMA Greater Toronto & South-Central Ontario bring to the IFMA Global Canada conference a great panel that aims to share insight and though provoking discussions around the current and future state of the hybrid workplace.

K Paez
Allan Wong
Glenn Archer
Ram Srinivasan
Kat Karasyova

12:00 p.m. – 2:00 p.m. Lunch (Trade Show Floor)

Wednesday, Sept. 2, 2020