Without financial backing, even a small FM Technology project can hardly succeed. This includes the costs of software licenses, introduction support, data transfer, training and consultation. Lower-priced offers frequently fail to meet the desired project aims or result in additional financial charges or project delays. In order to introduce and adopt FM technology systems, internal personnel resources must be planned. Considering the project extent and the size of the respective organization, at least two employees are needed for the introduction phase and 0.8 employees for the operating phase. If the FM and IT departments form a common FM Technology project team and if both have extensive expertise in FM processes and IT-application systems, then technology projects can be mastered with internal means. Otherwise, it is necessary to seek the supplementary expertise and external consultants and experts. One consideration that is usually given less than the ideal amount of focus in FM Technology projects is the need to address the refresh, or reoccurring life cycle investments needed as part of the initial business case. The focus of this presentation is to share best practices for developing Business Cases for FM Technology.
Speakers:
• Geoff Williams
• Michel Theriault
• Rhonda Small, FMP, the Director of RSP i_SPACE
• Dan Lorenz, FMP