The Changing Face of FM
Tech > Tasks > Talent
An experience as dynamic & multi-dimensional as your profession

Overview
You have a lot on your mind and on your plate. FM is a mash-up of competencies, skills, objectives, priorities, demands, expectations and concerns. From breakthrough technologies and energy reporting, to risk management, employment standards and transparency — the complexities of FM in Canada are ever-expanding, and your ability to anticipate and respond to change is ever-increasing. Need clarity? Tools? Tips? Get it all at Facility Fusion. Download the Show Directory (PDF) »
Sessions
IFMA’s Facility Fusion synthesizes global, local, individual and industry-specific FM focus areas in a single two-day event. Training and networking of benefit to every FM, no matter where you are in your career — just getting started, moving up or moving over. In-depth instruction to enhance your career, strengthen your team, improve operations and prepare for what’s next.
Download the Show Directory (PDF) »
Learn more about General Sessions »


define.fm
In 2016, the International Facility Management Association and the Royal Institution of Chartered Surveyors initiated an unprecedented collaboration to strengthen industry support and representation for the 25 million FM practitioners around the world. The IFMA-RICS collaboration bridges the gap between FM and other professions that impact the built environment, increasing the network, resources and opportunities available to FMs. It’s about people coming together to define and redefine the exciting and evolving profession of facility management. How do you define FM? Engage with the collaboration at www.define.fm — submit photos, videos and drawings to the interactive digital collage.
Register Today
All prices shown are in Canadian Dollars.
Download registration form (.pdf) | See all discounts or registration options »
Registration pricing is subject to a 13% HST. The harmonized sales tax (HST) is a consumption tax in Canada. It is used in provinces where both the federal goods and services tax (GST) and the regional provincial sales tax (PST) have been combined into a single value added sales tax.
Registration questions? Contact registrations@ifma.org or +1-713-623-4362.
Proudly Sponsored By
Schedule at a Glance
All activities will take place at the Fairmont Royal York unless otherwise noted.
Registration
If you registered online, you can pick up your registration tickets at our registration kiosk.
Location: 3rd Level, Convention Floor
Pre-Conference Sessions
Sessions include:
- Opportunities for FM Recognition: IFMA-RICS Suite of Credentials Informational Session
Room: Salon B - Exploring the Internet of Things
Room: Confederation 3
Deeper Dive Session: Leading from the Middle - Influencing Without Authority
Facility Managers face unique challenges, such as responsibility for multiple disciplines, integrating people, places, processes and technologies, getting agreement from diverse stakeholders and securing cooperation, commitment and action from numerous contractors.
To thrive, Facility Managers need to master the art and skill of “Leading From The Middle and Influencing Without Authority”. This half-day Deeper Dive Session will help you define your leadership direction, maintain balance and influence those that you most need on board. Learn more »
Location: Salon B
Terry Lipovski & Meredith ThatcherFacility Tours
Add a behind-the-scenes tour to your registration:
- Toronto Union Station: An insider’s look at the station’s history and facility operations.
- TELUS House: Explore the first building in Canada to install the LEED Dynamic Plaque.
- Fairmont Royal York Rooftop Garden: Discover the environmental, aesthetic and gastronomic benefits of this 4,000 square foot garden.
- Enwave: John Street Pumping Station
Location: 3rd Level, Convention Floor
Workplace Evolutionaries (WE) Innovation Pre-Conference at Cisco
In the spirit of driving workplace innovation, please join the Workplace Evolutionaries (WE) on Tuesday, May 16th from 1:00 – 6:00 as WE tours the Cisco’s new Innovation Center. Learn more »
Location: Cisco Innovation Center
Registration
If you registered online, you can pick up your registration tickets at our registration kiosk.
Location: 3rd Level, Convention Floor
Continental Breakfast | Expo
Location: Convention Floor, Concert Hall
1.0 - Opening Round-tables Discussion
The Growth and Resilience of the Organization and the Person: A Goal-Achieving Model
Engage with colleagues in roundtable discussions focused on FM innovation. Share your ideas and opinions on trends that impact your career, your workplace, and the people and business you support. Gain a renewed outlook on workplace leadership and ingenuity. Learn more »
Location: Convention Floor, Ballroom
Steve PiscitelliMorning Break | Expo
Location: Convention Floor, Concert Hall
Concurrent Educational Session 2.01 - 2.04
Select from sessions addressing best practices, leadership and management, cutting-edge solutions, and tips and tools for IFMA volunteer leaders, including “Making a More Effective Business Case to the C-suite.” Learn more about education sessions »
Location: Convention & Main Mezzanine Floors
3.0 – Lunch Panel Session
Over the last several years, many large and influential organizations have been focused on their real estate and workplace, adopting open office floor plans, edgy design, latest technology and lavish amenities. As the masses have tried to adapt to this popular approach, and achieve all of the reported benefits, for many organizations it has not been a smooth transition and in some cases has had disastrous results for their operations. An ongoing partnership is required between facilities management, change management, human resources, designers, and technology to understand the end user’s core business and achieve the optimal real estate solution. Learn More »
Location: Convention Floor, Ballroom
Dessert & Coffee | Expo
Location: Convention Floor, Concert Hall
Concurrent Educational Sessions 4.01 - 4.04
Benefit from relevant information focused on your concerns as a facility professional. Gain realistic techniques that can be put into practice immediately, such as “FM 2.0: A New Approach to FM, Moving From Tactical to Strategic.” Learn more about education sessions »
Location: Convention & Main Mezzanine Floors
Afternoon Break | Expo
Location: Convention Floor, Concert Hall
Concurrent Educational Sessions 5.01 - 5.04
Whether you want to “Boost Your Performance Through Organizational Re-Commissioning” or “Become the Ultimate FM,” focus on what’s important to you — tailor a learning experience to meet your needs, challenges and interests. Learn more about education sessions »
Location: Convention & Main Mezzanine Floors
Welcome Reception | Expo
Kick back with other attendees, speakers and vendors at this casual cocktail and conversation reception.
Location: Convention Floor, Concert Hall
Leadership/Townhall Meeting
Location: Salon B
Registration
If you registered online, you can pick up your registration tickets at our registration kiosk.
Location: 3rd Level, Convention Floor
Continental Breakfast | Expo
Location: Convention Floor, Concert Hall
Concurrent Educational Sessions 6.01 - 6.04
Searching for FM answers on your own can be time-consuming, costly and lonely. Resolve problems and gain inspiration from speakers and fellow FMs in sessions like “Real Estate 2030: A Workshop in Transformative Future Thinking.” Learn more about education sessions »
Location: Convention & Main Mezzanine Floors
Concurrent Educational Sessions 7.01 - 7.04
Take advantage of IFMA council- and community-specific sessions, covering issues and opportunities unique to building types or business sectors, including “The Facility Manager’s Guide to Information Technology.” Learn more about education sessions »
Location: Convention & Main Mezzanine Floors
8.0 - Closing Lunch Session
Listen More: Demonstrate Your Brilliance
At Facility Fusion, the brightest minds in the industry come together to connect, communicate and help redefine modern-day facility management. “Listen More: Demonstrate Your Brilliance” will open your eyes (and ears) to an effective personal strategy. Learn more »
Location: Conention Floor, Ballroom
Mary A. RedmondRoundtable Huddles
Teamwork ensures that every option, idea, requirement and resolution is considered for the best possible outcome. Gather with like-minded professionals to discuss the increasingly multifaceted layers of FM. Learn more »
Location: Convention & Main Mezzanine Floors
Conference Speakers
Meet our conference speakers
Meredith Thatcher
CFM, IFMA Fellow, Prosci, LEED, President, Thatcher Workplace Consulting
Conference Hotel
Book your room with the link below to receive special rates.
Fairmont Royal York
CA$239 (US$182) per night*, single/double occupancy
Cancellation Policy: Must cancel prior to May 12, 2017 to avoid cancellation fees.
*All reservations must be accompanied by a first night room deposit or guaranteed with a major credit card. Room rates shown do not include 13% Harmonized Sales Tax and 3% DMP Fee. Total Room Charges presented on the hotel reservation website will include applicable room tax and fees.
Location
- May 17-18
- 100 Front St W, Toronto, ON
- Book your room »
- events@ifma.org
- +1-713-623-6124
Exhibit or Sponsor
IFMA Facility Fusion Canada will bring together facility topic experts, practitioners and solution providers for high-level education and dynamic professional networking.
Another exceptional event organized by the leading association for facility management, Facility Fusion creates value through a planned intimate setting. Attendance in the hundreds rather than thousands provides an environment conducive to networking. Exhibitors appreciate the ability to have more one-on-one conversations with attendees. The expo floor is integrated throughout the two day conference, with scheduled breaks, allowing exhibitors to attend the conference alongside the attendees. Learn more »
Designed for facility managers and professionals in the built environment
IFMA Global Canada is Canada’s leading trade show and conference for building owners, property, facility and operations managers, and facility service providers. The unique trade show and conference creates a platform for informed insight on best practices, industry certifications and training, educational programming that touches upon relevant and emerging topics within the Canadian facility and cleaning markets, and peer-to-peer networking.
After the 2021 Virtual Experience, IFMA Global Canada is looking forward to reconvening in person on June 8 & 9, 2022 with a focus on educating and inspiring the industry.
Celebrating 40 Years
IFMA Greater Toronto & South Central Ontario Chapter is a professional development organization belonging to the International Facility Management Industry. The Greater Toronto & South Central Ontario Chapter is one of the largest IFMA Chapters in the world, and it is dedicated to elevating leaders in facilities management and related industries. The Greater Toronto & South Central Ontario Chapter has been delivering internationally recognized credentialing programs. research, and networking opportunities for 40 years. These opportunities expand and leverage the membership’s collective knowledge and experieneces.

Stay ahead in an increasingly FM world
Sharpen your skills with powerful insights from top industry thought leaders. Learn best practices and stay on top of the latest trends leaving inspired, educated and connected to a great community.
View schedule »
Discover Cutting-edge Technologies
Explore the tradeshow showcasing innovative products, services and breakthrough developments from the industry’s leading names.
Learn more »


Connect with Bright Minds in FM
Grow and build your network. Meet like-minded professionals across the built environment and facility management profession throughout the conference and trade show floor.
Learn more »
Bringing together the industry’s best
We are proud to announce that these events will be co-located to provide an expansive learning experience for participants:

Exhibit & Sponsor Opportunities
Gain maximum exposure and be recognized as a leader in the built environment
- Reach your target audience
- Generate new partnerships & customers
- Meet key stakeholders & decision makers
- Showcase products, services & technologies
- Increase brand awareness & recognition
For additional information, contact us »